Staff, Life-Enriching Activities and Person-Centered
Approach is Beyond Compare
Experienced, Dedicated and Compassionate
Our associates will pamper you with their service and hospitality.
Franciscan associates are well trained and prepared to provide a
level of professionalism and attention that is hard to miss.
What would it mean if you were treated like you were on vacation
every day? Imagine being served by associates who have a true desire
to serve others. Associates who enjoy conversing with you and care
deeply about your life, your desires and your needs. You can pursue
your passions while they ensure your comfort and conveniences.
Imagine yourself surrounded by these types of committed associates.
Unique people that do things for you that are unforgettable. Generous
caregivers. Hardworking associates. Honest people. The kind of people
that are happy to come to work each day to use their distinctive,
proven talents to make a positive difference in your life.
Feel at home and at your best with the excellent staff at a Franciscan
Outstanding Staffing Ratios
Our staff members are always ready to cater to your needs. We pride
ourselves on having staffing ratios above national norms that ensure
you a better lifestyle.
See yourself doing what you want to do when you want to do it.
See yourself dining, computing, golfing, telling stories, enjoying
life and meeting new friends.
See what life is like at Franciscan Communities.
Imagine always having someone to take your dinner order, to refill
your coffee cup, to make reservations for the theater, to book
tee time or to take you shopping.
Better yet, think of how satisfying life can be with plenty of
around to support your every need. Imagine life at Franciscan
Well-Rounded Social Activity Calendar
You have plenty of time to enjoy the fullness of your life here.
That's important. You will need it with so much to choose from.
Enjoy an abundance of educational, cultural,
social, recreational and spiritual programs.
The social activity calendars are designed according to the
desires of the residents. You and the other residents help
shape the life at the community. Your life, your community.
Undoubtedly, you will find many things to highlight on your
calendar when you have a beautiful on-campus chapel that offers
and rosary, resident clubs, trips and outings, physical/fitness
activities, musical pursuits, fine arts, outdoor activities with
nature (walks, fishing, picnics and gardening), computing, publishing,
get-togethers, seasonal and theme events, intergenerational activities
with neighboring schools and colleges, education classes, cooking,
baking, movie watching, board and card games and much more to
Customer Satisfaction Surveys
We go to great lengths to make sure our communities meet the needs,
and exceed the expectations, of individuals like you. It's simple.
We believe that your satisfaction guarantees success within our
Franciscan Communities measures the quality of service being delivered
on an ongoing basis. We equally care about the satisfaction levels
of our associates. The results of which provide us with
information that allows us to make positive changes within our
to improve your lifestyle, and create an engaging work environment
for our associates. Even more, the surveys provide our associates with the motivation to continue to improve the quality of our service
We understand that our current and future residents have high
expectations for quality of life. Using satisfaction surveys helps
us ensure that we
are meeting these expectations.
Mandatory Department of Health Surveys
The Department of Public Health surveys our assisted living and skilled
nursing services at a minimum of annually to assess compliance
with state and federal standards and regulations. There are
hundreds of federal and state regulatory standards we must meet.
During the surveys, residents are interviewed, records reviewed
and the premises inspected. The evaluators assess compliance
in areas such as adequacy of staffing, quality of care, cleanliness
and more. If a standard is not met a deficiency citation will
Franciscan Communities strives for excellence in the form of deficiency-free
surveys. Our communities work diligently to be attentive
always to the quality of care and overall environment. Therefore,
to be awarded a deficiency-free survey, or one with extremely
minor deficiencies, is a major accomplishment.
We are proud to share with you that the following Franciscan
Communities were deficiency-free in 2006,
2007 and 2008.
If ever concerns are identified, they are addressed immediately. We
work diligently to correct the slightest infractions and aim
for a better survey the following year.
At Franciscan Communities we understand that a deficiency-free
survey is the highest confirmation of quality service we can
receive from the Department of Public Health. Thanks
to the hard work and dedication of our associates, we have
been honored by consistently outstanding surveys every year.
The Latest Technology and Techniques to Caregiving
We employ innovative treatments, procedures and leading-edge technology
to enhance the quality of your life. We are committed to constantly
improving your lifestyle. Close involvement with the external community
and noted educational institutions incorporates the latest research
and teachings into our operations.